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Welcome to Shivabhai Kalivala. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
These Terms & Conditions govern your use of this website and any purchase made through it. By accessing this site, you confirm that you are legally capable of entering into a binding agreement.
All our farsan products such as Ganthiya, Nylon Ganthiya, Sev, Tikhi Sev, Moti Kali, and other items are subject to availability. We prepare fresh products daily; however, slight variations in texture, color, or appearance may occur due to the nature of freshly made food items.
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update prices at any time without prior notice.
Payments must be completed using the available secure payment methods at checkout, including UPI, cash, or other digital options.
Once an order is placed, you will receive a confirmation. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or other unforeseen circumstances.
Order cancellation requests must be made before the preparation or dispatch of the order.
Delivery timelines are approximate and may vary depending on location and external conditions. Since our products are freshly prepared, availability and delivery timing may differ.
We are not responsible for delays caused by courier services or situations beyond our control.
Due to the perishable nature of food items, returns are generally not accepted. However, in case of damaged, incorrect, or quality-related issues, customers must contact us within the specified time.
After verification, we will provide a suitable resolution such as replacement or refund as per our policy.
You agree not to misuse this website or its content. Any unauthorized use, including copying, modifying, or distributing website content without permission, is strictly prohibited.
All content on this website, including text, images, logos, packaging designs, and branding, is the property of Shivabhai Kalivala and is protected under applicable laws.
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gujarat.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Phone: 7984026643 / 9429230355
Address (Surat): D-68, Jay Gangeshwar Society, Near Maruti Chowk, L.H. Road, Surat – 395006
Address (Gariyadhar): Palitana Road, New Shamla Travels ni bajuma, Gariyadhar – 364505